Noklaksi Company Limited
is looking for two team leaders who will each supervise a team of 5 CAD operators (pls refer to separate ad in Thai language).
Noklaksi is a new startup company. One team leader will be hired before the other in order to assist build the organization and start operations. This establishment period is expected to last approx. 6 months. During this period the initial team leader will be working alone on a project basis.
After the teams are established and operations have started the two team leader jobs entail all aspects of managing the productivity and the quality of each team of CAD operators.
English skills are required because the clients are foreign. The team leaders do not have to be fluent in English but they will need to be able to understand the clients and make themselves understood to them.
The team leaders are responsible for keeping their teams motivated, that everyone shows up on time, that absence is low and that the billing ratio target is met. Each team leader is responsible that their team’s expenses meet the budget. The team leaders will measure and report the performance of their team periodically (weekly / monthly).
The team leaders work with both their team and their clients to ensure that all client needs are met timely (as reflected in the customer feedback scores). Team leaders are responsible for managing staff including removing unproductive team members and finding and hiring new CAD operators.
Team leaders have to understand, verify and when needed revise the CAD diagrams produced by their team. They are the expert the operators turn to in cases of doubt. The two team leaders are expected to work together to establish and document a coherent quality control process which meets the standard of the clients.
You can find additional information about the company and open positions at www.noklaksi.com
Please note that only applications submitted by email to firstname.lastname@example.org with résumé / CV in ENGLISH
attached will be considered for an interview.